You can initiate a return or exchange request only once per order within 7 days of receiving delivery.

To initiate the request, use the return/exchange option available through the website portal.

You can initiate a return or exchange request within 7 days of receiving delivery.

Only one return or exchange request can be initiated per order.

The product must meet all of the following conditions:

• Unused
• Unwashed
• Undamaged
• All original tags must be attached
• Original packaging must be intact

Once your return is approved, our courier partner will attempt to pick up the item from your doorstep.

Up to three pickup attempts will be made before the request is marked as failed.

If reverse pickup is not available for your pin code, you will need to self-ship the product to our warehouse.

No. Returns and exchanges are applicable only to products purchased through Desiymien’s own sales channels.

Yes. Size and product exchanges can be initiated through the portal, subject to stock availability.

Traditional garments may have inner margins to accommodate minor size alterations.

You must notify the customer care team within 24 hours of delivery.

An unboxing video showing the sealed package being opened is required to verify the claim.

No. Reverse pickup and replacements are completely free if you receive a verified damaged, defective, or wrong item.

You can choose between two refund modes:

• Store Credit / Website Wallet: Faster turnaround with reduced logistics deductions, credited automatically for future purchases.
• Original Payment Source: Transferred to your original bank, card, or wallet. COD refunds are settled through NEFT or an online transfer link after verification.

If you opt for reverse pickup through our logistics partner, a standard return handling fee may be deducted from the refundable amount.

If you self-ship the package, no return fee is deducted.

No. Any shipping charges or COD fees paid for the original order are strictly non-refundable.

Once the return is delivered to the warehouse, it undergoes a mandatory quality check.

Approved refunds are initiated within 24 to 48 hours after inspection.

Bank/card refunds may take 5 to 7 business days to reflect.

Handcrafted techniques, traditional block prints, and natural vegetable/indigo dyes possess distinct artisanal characteristics.

Minor print irregularities and slight color bleeding during initial washes are standard properties of natural dye processes and are not classified as manufacturing defects.

Natural/indigo textiles should be washed separately in cold water.

Slight variations in color may occur between display images and the actual garment due to photographic studio lighting and individual screen settings.